Released

Take full control over how the Knowledge Assistant appears on your screen. Resize, reposition, and expand the chat window to perfectly suit your task, screen setup, and work style. Full-screen mode: Expand the window for deep, immersive conversations and content generation. Compact view: Keep the Assistant in a small, unobtrusive window for quick questions while multitasking. Custom fit: Resize and move the window to place it side-by-side with your other work.

Instantly draft a wide variety of written content, including full articles and summaries, with the Knowledge Assistant. Describe what you need, and the Assistant will transform your ideas into ready-to-use text. You can then continue the conversation to refine, edit, or regenerate the content until it meets your exact needs.

We've released the much-anticipated Knowledge Assistant, Joy’s friendly, AI-powered helper. Chat with the Knowledge Assistant: You can now "talk" to the Knowledge Assistant using a simple chat window that can be opened from the bottom right corner on any page. Start a new conversation: You can initiate new conversations with the Knowledge Assistant or pick up where you left off in a previous conversation. Effortless discovery: Ask questions and find information in seconds, turning your Knowledge Center into a powerful, conversational database. Relevant information: The Knowledge Assistant works exclusively with the content in your Knowledge Base. Unlike general AI tools, its answers are always precise, context-aware, and accurate to your specific organization. Learn more about these features on our documentation site: https://docs.joysuite.com/en/articles/11525205-about-the-knowledge-assistant

Manage your audio content effortlessly within Joy's Knowledge Center! Upload your audio files, such as MP3s, and organize them in folders alongside your other assets. You can then choose to either provide these files as on-demand resources for users to browse and listen to directly within Joy, or assign them as tasks that require completion.

Easily define what each user can do in your account with two straightforward roles: Owner and Non-owner. Owners have full administrative access to manage settings, users, and content. Non-owners have a focused experience, allowing them to view specified content and complete their assigned tasks. This simple, two-level structure provides a clear and secure way to manage your team until Joy's granular access controls feature is available.

Integrate your dynamic video content directly into Joy's Knowledge Center! Upload your videos, then organize them in folders alongside your other assets. From there, you can either provide them as on-demand resources for users to browse and view directly within Joy, or assign them as tasks that require completion.

Manage your visual content effortlessly within Joy's Knowledge Center! Upload a wide range of popular image file types, such as PNGs and JPGs. Once uploaded, you can organize them in folders alongside your other assets. You can then choose to either provide these images as on-demand resources for users to browse and view directly within Joy, or assign them as tasks that require completion.

Organize your Knowledge Center effortlessly using hierarchical folders and sub-folders. Group FlexDocs, files, and other assets by subject, department, or location. This structure, combined with a new tree menu, makes it simple for users to navigate and find content without getting lost. By housing related assets within the same folder, you can combat information overload, streamline management, and ensure users can easily find exactly what they need. With a hierarchical structure, folders will also come in handy when it comes to granting access to your content. For example, when you set up access to a top-level folder, its sub-folders and the assets inside them will automatically inherit these permissions.

Easily manage your organization's documents by uploading them directly to Joy's Knowledge Center. You can upload a wide range of popular file types — such as PDFs, Word documents, and Excel spreadsheets — and organize them in folders alongside your other assets. Once there, either provide them as on-demand resources for users to find as needed, or assign them as tasks that require completion.

Customize your account's web address by choosing a unique keyword for your JoySuite URL (e.g., yourcompany.joysuite.com ). A custom web address immediately associates JoySuite with your brand, providing a familiar experience that builds trust with your users.